Counseling Services
Frequently Asked Questions

What kinds of problems do students discuss with a counselor?

Any personal issue can be discussed in counseling. Typical concerns include:

  • Academic adjustment issues, grades
  • Relationships with family or friends
  • Stress issues
  • Anxiety, depression, grief and anger
  • Sexual identity issues
  • Difficulty with alcohol, other substances or food
  • Sexual, physical, and emotional abuse
  • Traumatic experiences
  • Personal crises

If you’re not sure what you’re struggling with, take a self evaluation test.

Is counseling confidential?

Counseling sessions are confidential- this means that no one can learn what happened in the session without the student's permission. In the rare instance where an individual may present a threat to harm themselves or others, counseling information may be divulged without the individual’s permission and then only to the extent  necessary to protect the individual or other persons being threatened.

Is it part of my academic record?

No, it is not. Counseling Services holds these documents separately.  The other members of campus cannot access them.

What can I expect when I come to see a counselor?

In your meeting with a counselor, you can expect the counselor to listen to your concerns, to help you expand your understanding of your concerns, and to assist you in identifying steps you can take to address these concerns. You can expect the counselor to take your concerns seriously and to be willing to discuss anything you want to discuss. While counselors may have different styles and approaches, each will want to work cooperatively with you to address the concerns you present.

What is the cost of the services?

There is no additional fee for Arcadia full-time undergraduate students and full-time graduate students (Physical Therapy, Physician Assistant, International Peace and Conflict Resolution, Genetic Counseling, Forensic Science). Part-time students are eligible for two free sessions, six sessions at $25 each, and additional sessions at $40 each.

How will counseling help me academically?

Students report that counseling improves their ability to concentrate on their academic work.

How will counseling help me personally?

Students report being better able to think clearly, to use new problem-solving skills, to see new alternatives and perspectives, and to handle personal concerns more effectively.

What are the qualifications of Counseling Services Staff?

Please go to the Meet the Staff page to learn about our individual counselors.

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Counseling Services

For an Emergency:
Dial Ext. 2999 or

Heinz Hall, Ground Floor

Phone: 215-572-2967