Disability Support Services Policy for Students

This Disability Support Services Policy (“Policy”) applies to all qualified students of the University in need of reasonable academic and/or housing accommodations. Requests for reasonable accommodations related to student employment are covered under the Disability Support Services Policy for Employees and Applicants.

The University is fully committed to providing equal opportunity to all students. As such, the purpose of this Policy is to provide an educational environment that is free from all forms of discrimination, including discrimination based on disability. The University prohibits harassment or retaliation against any individual requesting an accommodation or filing a complaint under the grievance procedures referred to herein.

The University is fully committed to providing equal opportunity to all students, including students with disabilities, and to complying with its obligations under the Americans with Disabilities Act of 1990 (“ADA”), as amended by the ADA Amendments Act of 2008 (“ADAAA”), and Pennsylvania state law prohibiting discrimination against individuals with disabilities. An individual with a disability is defined as any person who  (1) has a physical or mental impairment which substantially limits one or more major life activities; (2) has a record of such impairment; or (3) is regarded as having such an impairment. Some examples of major life activities include seeing, hearing, speaking, walking, learning, reading, concentrating, and interacting with others.

According to Section 504 of the Rehabilitation Act of 1973, “No otherwise qualified handicapped individual in the United States… shall, solely by reason of his handicap, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.” The regulations issued under this Act guarantee entrance of qualified students with disabilities into colleges and universities. A qualified student is entitled to receive a reasonable accommodation that allows for his or her full participation in the University’s educational and extra-curricular activities. Reasonable accommodations are made on a case-by-case basis. The University is not obligated to provide personal aids and services such as attendants, individually prescribed devices such as wheelchairs, readers for personal use or study, or other devices or services of a personal nature. Should a student need such devices or services, however, Disability Support Services (“DSS”) can help guide students to appropriate external resources.

To be qualified, a student must meet the academic and technical requirements for admission. Under Section 504 of the Act, institutions of higher education are obligated to adhere to the following conditions:

The University is committed to providing reasonable accommodations to qualified individuals with disabilities to ensure their equal access and participation in the University’s programs. However, requests of students need not be provided when: (i) the student is not qualified; (ii) the accommodation would result in a fundamental alteration of the program; (iii) the institution is being asked to address a personal need; or (iv) the accommodation would impose an undue financial or administrative burden.

DSS provides services and coordinates academic accommodations for students with disabilities. Students who wish to receive reasonable academic and/or housing accommodations from the University due to a disability must meet with DSS. The University has assigned DSS the authority to make decisions regarding reasonable accommodations. The role of DSS is to assist students in obtaining the services and reasonable accommodations required to ensure equal access to all aspects of the student experience and to assist the University in meeting its compliance obligations.

It is a qualified student’s responsibility to alert DSS of the existence of a disability if they wish to request a reasonable accommodation. Qualified students who wish to request a reasonable accommodation should contact DSS at accessibility@arcadia.edu.

Decisions regarding reasonable accommodations are made through an interactive process with DSS and the student and may involve consulting faculty or staff, as needed. DSS performs an individualized and case-by-case assessment of each qualified student’s disability and requested accommodations or modifications to determine whether and what accommodations or modifications can be made. The following factors are considered in determining appropriate accommodations:

DSS reserves the right to request additional documentation if the initial documentation the student provides is incomplete or inadequate to determine the need for accommodations. In addition, DSS reserves the right to require documentation prepared by an appropriate, qualified medical professional, including, but not limited to, a statement regarding how the student’s disability affects a major life activity.

If the reasonable accommodation as initially provided is insufficient, upon receipt of notice of the insufficiency, DSS shall make a good faith effort to implement any appropriate additional measures necessary to mitigate the barriers to access.

If a student requests a reasonable accommodation directly from a faculty member or other administrator and no letter of accommodation has been sent by DSS, it is the faculty member’s responsibility to inform the student that services are available and to refer the student to DSS to begin the process of requesting reasonable accommodations To provide accommodations without verification, or to refuse to provide accommodations recommended by DSS, exposes a faculty member and the University to legal liability.  Faculty members are encouraged to consult with DSS if there are questions regarding approved accommodation.

DSS is committed to ensuring that all information and communication pertaining to a student’s disability is maintained as confidential as required or permitted by law. The Family Educational Rights and Privacy Act (FERPA) and the University’s FERPA Compliance Policy protect this information. No one will have access to student files in DSS except appropriate DSS professional staff.  Any information provided to DSS regarding a disability is considered confidential and will be shared only with others within the University who have a legitimate educational or legal interest. A student’s file, as part of their official University Academic Record, may be released pursuant to a court order or subpoena. Relevant information may also be shared with personnel called on to provide emergency medical treatment to the student. If a student wishes to have information about their disability shared with others outside the University, the student must provide written authorization to DSS in order to release the information. 

Any disagreements regarding a requested service, reasonable accommodation, or adjustment should be brought to the attention of DSS as soon as possible. The Disability Services Coordinator and Director of Academic Development and Disability Services will make efforts to negotiate a resolution. See Procedures for additional information.

See the Procedures related to this Policy.

This Policy shall be effective on the date that it is signed by the President.

July 18, 2017, revised January 1, 2024